Terms and Conditions - Pressure Washing Ilford
Welcome to our Pressure Washing services in Ilford. These Terms and Conditions govern your use of our services. By engaging with us, you agree to adhere to the following terms outlined below.
1. Services Provided
We offer professional pressure washing services for residential and commercial properties in Ilford. Our services include but are not limited to:
- Exterior house washing
- Driveway and pathway cleaning
- Deck and patio maintenance
- Gutter cleaning
- Graffiti removal
2. Service Fees and Payment
Payment Terms: Payment for services is due upon completion of the job unless otherwise agreed upon in writing.
Fees: Our fees are based on the size of the area to be cleaned, the level of dirt and grime, and the specific services requested. We provide a detailed quote before commencing any work.
Accepted Payment Methods: We accept cash, credit/debit cards, and bank transfers.
3. Booking and Cancellation
Scheduling: Appointments can be booked through our online portal or by phone. We strive to accommodate your preferred schedule but cannot guarantee specific time slots.
Cancellation Policy: To cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled time may incur a cancellation fee.
4. Access to Property
You must provide us with access to the areas to be serviced. This includes ensuring that pathways are clear and that we can safely operate our equipment without obstruction.
Responsibility: We are not liable for any damage to property that was not originally present before the commencement of our services.
5. Liability
While we take utmost care in performing our services, we cannot be held responsible for unforeseen damages resulting from factors beyond our control, including but not limited to weather conditions and structural weaknesses.
Insurance: We carry liability insurance to cover any accidental damages that may occur during the execution of our services.
6. Customer Obligations
Customers are required to:
- Ensure that all items to be cleaned are accessible and free from personal belongings.
- Inform us of any specific areas of concern or items that require special attention.
- Maintain clear communication regarding scheduling and service expectations.
7. Warranty and Satisfaction
We strive for complete customer satisfaction. If you are not satisfied with our services, please notify us within 24 hours so we can address and rectify any issues.
Guarantee: Our work is guaranteed for a period of 30 days against defects arising from the quality of materials used and workmanship.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during the service process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Ilford.
11. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that these Terms and Conditions will otherwise remain in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and our Pressure Washing services in Ilford regarding the use of our services and supersede all prior agreements and understandings.
13. Contact Us
For any questions or concerns regarding these Terms and Conditions, please reach out to our customer service team within the limits provided above.
14. Indemnification
You agree to indemnify and hold harmless our company, its employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your misuse of our services or violation of these Terms and Conditions.
15. Force Majeure
We are not liable for any failure to perform our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, and other unforeseeable events.
16. Amendments
Any amendments or modifications to these Terms and Conditions must be made in writing and signed by both parties to be effective.
17. Acceptance of Terms
By scheduling an appointment and utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.