Privacy Policy

Welcome to our Privacy Policy. We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your data when you engage with our pressure washing services in Ilford.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number.
Service Information: Details about the services you request and receive.
Usage Data: Information on how you interact with our services.

How We Collect Information

Information is collected through various methods, including:

Direct interactions: When you provide information directly to us.
Automated technologies: As you interact with our services.
Third parties: From trusted partners.

Use of Your Information

We utilize the collected information for the following purposes:

To provide and maintain our services: Ensuring that we deliver the quality you expect.
To improve customer service: Understanding your needs to better serve you.
To personalize user experience: Tailoring our services to your preferences.
To process transactions: Handling billing and payments efficiently.
To send periodic emails: Updates and information related to our services.

Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this policy depends on the context:

Consent: You have given clear consent for us to process your personal data.
Contract: Processing is necessary for a contract we have with you.
Legal Obligations: Compliance with legal obligations.
Legitimate Interests: For our legitimate business interests.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information.

Encryption: Protecting your data during transmission.
Access Controls: Limiting access to your information.
Regular Audits: Ensuring our security measures are effective.

Your information is stored securely and only accessible by authorized personnel. We also take measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our services.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how our services are used.
Functional Cookies: Enable us to remember your preferences.

You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our services.

Third-Party Tracking

We may engage third-party services for analytics and marketing purposes. These third parties have their own privacy policies, and we do not have control over their practices.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for the purposes outlined in this Privacy Policy.

Service Providers: Trusted third parties who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request copies of your personal data.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Transfer your data to another service.
Right to Object: Object to certain types of processing.

To exercise these rights, please contact us through the appropriate channels provided within our services.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.